Why DPFOC

UK Based Sales & Management:
We meet all of our clients in person to build a personal, face to face relationship.

Professional culture with proven track record:
DPFOC has currently over 120 full-time staff in India operating across a broad range of industries and disciplines serving the needs of large and small organisations. The experience gained from all our clients to date is brought to bear for all new clients - we have encountered and solved most problems that your organisation faces.

Investment in infrastructure:
Our team work from state of the art premises with the best hardware and software available to us.

Our recruitment / HR policies:
We realise that our infrastructure is only as good as those using it. Headed up by Faisal Naqvi (B Pharm, 1st Class Hons), our call centre division is staffed by the highest calibre candidates with relevant qalifications sourced from throughout Jaipur, Delhi and further afield. The vast amounts of talent available in India enables us to be selective in who we take on board. Our 4 point recruitment process (short-list, telephone interview, on-site interview 1, on-site interview 2) ensures that only the best candidates are hired. Once on board, we invest heavily in ongoing training of our staff with daily research / training time set aside each day before shifts commence.